In terms of overall device security, Norton provides some of the best mobile antivirus apps on the market. Norton offers customer support via telephone, live chat, and email. Some of these languages are only available for phone chat during regional business hours, but I was able to live chat with a surprisingly large number of agents in different countries 24 hours a day.
By comparison, competitors like BullGuard and Malwarebytes only offer support in a few languages. My customer service experience with Norton was both good and not good. First, I spoke with a support rep in Bogota, Colombia who was able to access my Norton subscription and add LifeLock to my account when I encountered a bug on the Norton website.
However, I also had one of my most annoying customer service experiences a few days later. This experience was out of the ordinary for my overall experience with Norton, and I was messaging them during a particularly busy time of the year. For the most part, I was connected with a phone or live chat representative within a couple of minutes, and most of the people I spoke with were very knowledgeable and courteous.
But even then, in my experience with Norton, this is uncommon. Norton stands above the competition in terms of malware detection, internet security tools, mobile protections, useability, and value. Norton detected every single malware file in my testing — including newer malware threats like ransomware files, cryptojackers, rootkits, and adware.
Its anti-malware engine uses a vast malware directory, advanced heuristics, and machine learning to synthesize the best parts of traditional and modern antivirus detection. Norton also has comprehensive parental controls, a good password manager, and excellent dark web monitoring which uses real people to discover data breaches. However, the VPN is good for secure browsing, the dashboard is easy to use, and it costs less per year than most standalone VPNs. Overall, Norton is the best all-around internet security suite you can find — it provides unbeatable malware protection, it bundles almost all of the internet security tools available on the market into a single program, and it provides an excellent value for virtually all types of users.
You can try out Norton risk-free with a day money-back guarantee. For users on a budget, the Norton Standard plan offers excellent antivirus protection for a single device. Norton offers a pretty good first-year discount and you can try all of its features risk-free with a day money-back guarantee. For real-time protection and virus scanning, Norton provides a multi-layered approach, including:.
Most antivirus software uses a malware directory, cross-referencing the code of each scanned file against hundreds of thousands of known malware files. Norton also uses heuristics and machine learning to detect zero-day threats. Heuristics analyze the code of new files against known malware, flagging potentially unsafe files that contain similar code.
Norton Deluxe is the best choice for most users. Users looking for the very best protection, with the most identity theft insurance and coverage for unlimited devices, should invest in Norton with LifeLock Ultimate Plus. Norton provides mobile apps that work for iOS devices, Androids, and even Chromebooks. Norton provides a good value for both individuals and families, and you can try it out risk-free with a day money back guarantee.
Ben Martens is a cybersecurity journalist with a background in internet ethics, malware testing, and public policy. He resides in Oregon, and when he's not advocating for the rights of internet users, he's walking with his dog and inventing stories with his daughter. Home Best Antivirus Norton Reviews. Professional Reviews.
Affiliate Commissions. Reviews Guidelines. Ranked 1st from 67 antivirus companies. This article contains. Norton — Frequently Asked Questions. Norton also has: A firewall. Anti-phishing protection. Parental controls. Secure VPN virtual private network. Cloud backup. Privacy protection. Webcam protection Windows only. Identity theft protection US only. Free Trial. Read More. Norton Deluxe. Norton Premium. Was this article helpful?
Please tell us what we can improve This field is required. About the Author Ben Martens is a cybersecurity journalist with a background in internet ethics, malware testing, and public policy. Share this Review 0.
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So not a positive thing, going in circles trying to clear up an issue with Norton and credit account. Visit Norton Reply Share. Norton VPN issue is consistent. Great product. If you are enrolled in automatically renewing subscription, be sure to cancel subscription renewal to your current Norton product before purchasing a new product.
Norton Deluxe offers protection for up to 5 PCs, Macs, smartphones or tablets : Multiple layers of protection for devices and online privacy for the whole family. Features of Norton Security. Stop your subscription from automatically renewing. The software is updated daily to protect users from the latest threats. There is no need for updates to run the anti-virus. It is very risky to use outdated antivirus software. To learn how to renew your Norton subscription, read the instructions below and continue with it.
To renew the software, you first have to purchase a subscription, use a product key or code, or use the subscription license associated with your Norton account. The following simple instructions will help you understand How to renew Norton with product key. Read and follow the simple and quick steps below to enable automatic updates for your Norton Antivirus product.
No, but Norton has gone through changes, as described below: In October , Norton moved Norton native for heritage products. In April , Norton has just replaced Norton Security. To get the latest protection against viruses, spyware and malware, subscribing to Norton software must be extended every year. While the software can still be used without an update, it is very risky to use outdated antivirus software.
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